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How do I join?

JOINING THE TELECOM FRAMEWORK IS EASY

AdEPT---ESPO-footer-logoSTEP 1 – If you are member of the GPS
eMarketplace you can logon here

Alternatively you can find more information about becoming a member on the Government Procurement website or use your current method of Government Procurement.

STEP 2 – CONTACT US

We are more than happy to speak to anyone regarding our GPS Telephony offerings you can either ring us on 0800 668 1717 or email us at pubic.sector@adept-telecom.co.uk

STEP 3 – FREE BILL ANALYSIS

If you want a clear understanding of what you will save by moving to the Telecoms Framework please send us your latest phone bills and we will prepare you a free report showing exactly what you will save.

ring 0800 668 1717

How do you migrate your lines?

STAGE 1 – AdEPT WILL SEEK TO TRANSFER THE CALLS USING CARRIER PRE SELECT (CPS) AND LINE RENTAL USING WHOLESALE LINE RENTAL (WLR)

Happy young businesswoman talking on phoneCarrier Pre Select (CPS) and Wholesale Line Rental (WLR) does not involve any engineering work on-site. CPS is an electronic automated process that re-programmes the BT local telephone exchange.

We anticipate that the vast majority of all calls and lines will be successfully transferred within 10 days by using the CPS process.

STAGE 2 – IF ANY SITES ARE STILL NOT PASSING CALL TRAFFIC AFTER CPS HAS BEEN SUCCESSFULLY COMPLETED

If any of the sites have PBX telephone systems that have previously been programmed to direct calls to another carrier by using Least Cost Routing (LCR) then this will over-ride CPS. It may then be necessary to re-programme these telephone systems. AdEPT will liaise directly with the telephone maintainer and these systems can normally be re-programmed remotely. On the odd occasion that PBX systems cannot be reprogrammed remotely then a site visit would be needed.

This is an industry standard process

ring 0800 668 1717

How do I move my Broadband?

Internet.250pxMany of us have moved our mobile phone from one network to another and have probably been through the process whereby your old network gives you a PAC code that you give to the new network.

The process for transferring your broadband is very similar. You ask your old provider for a MAC code (which they are obliged to give you) and you give it to us.

We will then send you your new username and password and that’s it.

Ring 0800 668 1717

Why use SIP trunks?

For many years ISDN30 has been the only way to provide telephony to large buildings. The technology works and is tried and tested, however it is relatively expensive and inflexible.

SIP trunks are the modern alternative to ISDN30. Calls are carried over IP networks using your data connectivity rather than the conventional Telecoms’ network. SIP trunks are substantially cheaper than ISDN30 (subject to you having appropriate data connectivity) and as the phone numbers become non-geographic you can move buildings and still keep your phone numbers.

VoIP-for-BUSINESS-logo-150pOur VoIP for BUSINESS product range provides:-

SIP trunks and Hosted Telephony

working seamlessly on the same network

powered by BT Wholesale

integrated with 15 of the top CRM systems

Ring 0800 668 1717

Showtime_ReelVIDEO – Click here to watch a brief overview of our SIP Management Portal

What is Fibre Broadband?

In certain parts of the country the green street cabinets have been upgraded. There is now a fibre connection from the local telephone exchange into the green street cabinet. The copper connection to your premises remains unchanged.

However the fibre now comes much closer to your premises than ever before and this is what has caused the massive increase in speed available from super-fast fibre broadband.

iStock_000009272579Small number 80Download speeds are now up to 80Mb. However, the actual speed you get depends on many things but mainly distance from the telephone exchange.

Upload speeds are now up to 20Mb.

As Fibre Broadband is only available in some areas you will need to give us a ring to check whether you can get it or not …

ring 0800 668 1717